A SaaS contract should include service description, Service Level Agreements (SLAs), availability guarantees, data protection and processing, usage rights, liability limitations, termination rights, and exit provisions. Clear regulations for data migration at contract end are particularly important.

Generally, copyrights arise with the developer. For employees, usage rights typically transfer to the employer, but this should be clearly regulated in the employment contract. For external developers and freelancers, rights must be explicitly transferred – otherwise they retain the usage rights.

The legal situation for AI-generated content is complex. Copyright protection is questionable since there's no human creation. Important factors include the AI provider's terms of use, possible third-party rights to training data, and labeling requirements. We advise you on legally compliant usage scenarios.

Stay calm and observe deadlines. We first examine the legitimacy of the claim and your actual data protection practices. Often cease-and-desist letters are unjustified or excessive. We negotiate with the opposing party and ensure your data protection processes are compliant for the future.